Why customer experience matters

Have you ever noticed that customers leave bad reviews more often regarding the customer experience than about the product itself? Which could make us think that the customers care more about the experience than the product.

Customer experience (CX) is the level of satisfaction a user feels with the journey, services, and products offered by a company. Paying attention to CX is crucial for several reasons because it not only improves brand loyalty, but also the revenue, especially in the current business landscape. Having a customized CX is no longer rare, but a basic customer expectation.

The current situation has all businesses feeling the pain of Covid 19 to varying degrees, but it should also be seen this period as a time for new opportunities. For Shopify, the best ecommerce platform that has everything you need to sell your own products online, there are many apps that can help you get through this phase. One of them is the well-known Sticky Tools app.

How Sticky Tools app can help Shopify businesses in need of CX

Sticky Tools helps you increase sales by improving the user engagement of your online store:

Increases revenues – Increases revenues and clients loyalty by improving customer experience.

Reduces CX and app fees – Offers 7 features in one app so you don’t have to pay for each feature separately.

Multi-language Support – The application is ready to be deployed with default text in English. You can translate displayed texts or modify them from the App administration area.                

Start using it in a few seconds After installation, simply turn on the application.

Rapid Customer Support – If you have any question our Customer Care Team is ready to assist you.

Sticky Tools app’s support team remains available to offer help with the app here.

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