What you need to know about ecommerce in 2020

The world is changing – the human history, our behavior, the daily habits, needs and life’s rhythm. As the economic crisis keeps striking, the small and medium businesses are the most hit. One of the most common solutions to survive and reinvent the whole business strategy is to go “all-in” online, as this change is likely here to stay.

If you are still in doubt about the future direction of e-commerce, in general, here are some trends that you can adopt to continue running smoothly your online store:

  • Mobile shopping to take over website shopping. Leap higher towards the mobile app to get the desired business outcomes.
  • Delivery to become faster. The pressure of making ‘instant’ deliveries is increasing.
  • Shopping at the Voice Command. Be an early adopter of these voiceassistants.
  • Incorporate social media. Social mediais an influencer to the purchasing behavior.
  • Artificial intelligence and augmented reality. Adopting these in the right manner will increase the customer experience.
  • Create video content.  Increases customer engagement levels.
  • Ensure the safety and security of your customers. Avoid falling into the trap of legal issues.
  • B2B approach. Evaluate your potential by considering all market segments.
  • Be interactive. Your online store must eliminate the doubt of purchase. Let them view the entire product, save and track at any time.

If  you have a Shopify business, from its extensive range of apps from, you can trySticky Tools because it helps you with the mobile responsiveness, with the abandoned cart recovery, social media integration and so many others. Sticky Tools shines the most in its sales features, ease of use and customer satisfaction scores, making it a great choice for both beginners and serious sellers.So, step ahead for 2020 and decide the next steps to follow. Business owners like you are the heart of what Sticky Tools do.

The future is bright for ecommerce. Hopefully, the quality standards of e-commerce will also increase in favor for everyone.

What are your thoughts? Please leave your comments below.

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